The City of Kent is currently accepting applications for Deputy Director in our Parks, Recreation and Community Services Department.
**A cover letter, resume and responses to the supplemental questions are required to be submitted with your online application in order for your application to be considered complete; incomplete applications will not continue in the selection process for this position. Please note that you cannot attach documents to your application after it has been submitted. If you experience technical difficulties, please feel free to contact our office at (253) 856-5270 and we will do our best to assist you.**
Initial interviews are tentatively scheduled to take place on January 30. Final candidates will move forward to reference checks, with second interviews tentatively scheduled for February 8.
The Parks, Recreation, and Community Services Department designs, builds, and maintains parks with guidance from the Parks and Recreation Commission; provides recreation and oversees cultural arts programs with guidance from the Arts Commission; maintains city facilities; and funds human services programs with direction from a Human Services Commission. City-owned and operated facilities include a community center; senior center; and golf complex that consists of an 18-hole course, driving range and restaurant. Nationally recognized for excellence in parks and recreation, Kent has 55 parks and open spaces covering more than 868 acres, 28 miles of trails, has more than 465,000 square footage of facility space and serves millions through its recreation programs and services. The Parks, Recreation & Community Services Department is comprised of 116 career staff and over 360 part time/seasonal staff members spanning across seven divisions: Park Administration, Planning & Development, Park Operations, Facility Operations, Riverbend Golf Complex, Recreation and Cultural Programming and Housing & Human Services. These divisions support the Department's core services of stewardship and protection of public lands and assets, contributing to economic development, fostering of health and community wellness, encouraging social equity and connection, ensuring access to city resources, increasing self-reliance of residents, removing barriers to employment, strengthening children and families, building a safer community and improving and integrating systems.
The Deputy Director, while advancing the entire department, will be directly responsible for oversight of three divisions within the department as well as several administration functions having department-wide impact. The Deputy Director shall be energetic and creative in looking for means to address priority issues among the public, business community and the department's mission-driven constituent groups; be committed to and experienced with data-driven decision-making --including strategies for leveraging information about market conditions, competitor data, donor relations/analytics, and other business intelligence to develop and implement fundraising, marketing and business plans. The Deputy Director shall demonstrate behavioral competencies that support the department's overall performance and further its transformative impact on the communities and populations it serves. These skills and competencies include, but are not limited to: being a certified park and recreation professional/executive, fostering an inspired, forward-thinking, entrepreneurial culture, which encourages employee developing, long-range planning, succession planning, policy-making, performance measurement, organizational design, the ability to build collaborative external relationships and partnerships, the ability to bring a community focus and community-building approach to the delivery of technical work, the ability to effectively write, present and translate complex information to diverse external audiences, and the ability to use visionary thinking, innovation and planning to influence departmental and organizational outcomes.
Under the direction of the Director of Parks, Recreation and Community Services, manage, plan, organize, and coordinate the administration and activities of identified departmental divisions along with several administrative and strategic planning functions of the department; train, supervise, assign, and review the work of assigned personnel; assure efficient and effective functioning of the Parks, Recreation and Community Services Department. The Deputy Director performs the duties of the Director in the Director's absence.
Work is characterized by management, administrative, and supervisory responsibilities for the department, including directing and evaluating the operation of the department. Duties and responsibilities include, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints; resolving problems; recommending terminations as appropriate; and setting division policies and goals. Budget development and oversight within an entrepreneurial/enterprise framework serving a diverse customer/user base; has extensive public contact and responsibility with members of the public, law and/or emergency service providers, Foundations, committees, for-profit businesses and partners; work is performed with considerable independent judgment within established policies and procedures.
Work is performed under broad managerial direction. The supervisor provides the incumbent with assignments in terms of broad practice, precedents, policies and goals. Work may be reviewed for fulfillment of program objective's and conformance with departmental policy, practice and/or objective.
| Essential Duties and Responsibilities:
Manage, supervise and evaluate the performance of assigned staff (administrative and represented); interview and select employees and recommend transfers, reassignment, termination and disciplinary actions; plan, coordinate and arrange for appropriate employee training programs to provide for opportunity for development and advancement.
Facilitate and promote department involvement in the primary pillars of Parks and Recreation: contribution and enhancement to economic vitality, fostering of health and community wellness, stewardship, conservation and protection of public lands and creation and maintenance of social equity and community connection, as well as Human Services.
Participate in the administration of the overall department organization as assigned by the Director; coordinates implementation of strategic work plan directives and key initiatives.
Plan, organize and implement long and short-term initiatives, programs and activities designed to develop, maintain and operate park infrastructure, facilities, buildings, grounds, and services; evaluate programs and methods to assure job effectiveness and cost efficiency; Influence the development and implementation of the Capital Improvement Program.
Develop departmental plans and policies by identifying needs; identify/recommend policy options to the Director; develop programs/procedures to implement plans/policies in alignment with national best practice standards, via Commission for Accreditation of Parks and Recreation Agencies (CAPRA) Standards or other guiding industry standards; ensure that the department operates efficiently and effectively in its day-to-day business with a focus on LEAN practices.
Lead and plan the work of the Kent Parks Foundation and internal staff, where applicable, in regards to major gifts and grants to cultivate all aspects of private fundraising activities for the department. Provide oversight and guidance to effectively manage the departmental collaborations and relationships with supporting non-profits, and guide strategy for increasing the return on investment from gifting programs, fulfillment, grants, planned giving and individual giving activities. Provide marketing support to planned giving and major gift campaigns within the City.
Develop and manage departmental social media and marketing strategies and promotional campaigns in cooperation with City communications and multi-media which build sustainable revenue for the Department; align sales and marketing strategy with department wide strategic planning and business planning efforts. Translate City and departmental strategies and goals into strategic marketing and revenue targets, goals and initiatives.
Responsible for revenue development and direct departmental public information, media relations, sales and marketing, brand building and the organization of departmental promotional activities such as dedications, grand openings, recruitment and promotional activities. Oversee effort to create and manage annual communications plan and calendar; identify key messages, audiences, timing, vehicles and performance measures.
Develop and oversee community relations efforts, including building strong relationships with key communities in King County and the region; ensuring timely communication with the department's many interested communities about ongoing and future Department events and activities; and developing programs designed to educate and inform adjacent neighborhoods of both short and long-range programs and plans.
Oversee internal communication of goals, plans and progress of various departmental divisions in support of the department's mission and business plan; use internal communication to create a sense of team, common mission, culture and celebration.
Monitor and report on national and state legislation affecting human services, parks and/or recreation. Develop, implement and promote strategies to advance parks and recreation initiatives to legislators, elected officials, officers and staff of other governmental and community agencies, and other internal and external constituencies in coordination with City legislative staff and/or lobbyist.
Direct the preparation and maintenance of a variety of narrative and statistical reports, records and files related to assigned divisions and programs; conduct special reports on a variety of matters at the request of the Director.
Actively support the vision, mission, values, and behavior statements of the department and the City.
May serve as acting Parks Director in the Director's absence as assigned
Perform related duties as assigned.
| Knowledge, Skills and Abilities:
- Municipal budget preparation and administration techniques
- Comprehensive knowledge of the philosophy and principles of public park and recreation services.
- Planning, organization and direction of assigned divisions and programs.
- Methods, techniques and requirements for the maintenance and upkeep of buildings, facilities, grounds, and equipment.
- Methods in the operation, maintenance, and administration of public access sites.
- Rules, regulations, and enforcement methods for controlling public use of facilities.
- Objectives in the use of forest and other wild lands for recreation.
- Current recreational needs, interests, trends, and facilities.
- Property management and lease administration/negotiation.
- Principles of marketing, advertising, and communications.
- Governmental structures and their interrelationships, responsibilities, functions and limitations.
- Modern management and leadership theories, principles, and practices
- Knowledge of characteristics of controversial situations, how to recognize them and guide staff through controversy
- Applicable laws, codes, regulations, policies and procedures.
- Methods, equipment, and materials used in Parks, Recreation and Community Services Administration and maintenance
- Modern office equipment and procedures including, but not limited to, the use of a personal computer and applicable software
- Oral and written communications
- Interpersonal skills using tact, patience, and courtesy
- Applicable federal, state, and local laws, codes, regulations, and ordinances
- Technical aspects of field of specialty
- Modern research methods
- Communicating orally and in writing
- Effectively using interpersonal skills in a tactful, patient, and courtesy manner
- Effectively organizing and expressing ideas through use of oral and written communications
- Correct English usage, grammar, spelling, punctuation, and vocabulary
- Maintaining records and preparing reports
- Preparing and delivering oral presentations to diverse groups
- Applying principles and practices of administration, supervision, and training including, but not limited to, hiring, training, directing, evaluating, and disciplining assigned staff
- Operating the Financial System
- Data-driven decision-making techniques including strategies for leveraging information about market conditions, competitor data, donor relations/analytics, and other business intelligence to develop and implement fundraising, marketing and business plans.
- Manage, supervise, motivate and empower assigned employees
- Work independently and make decisions within broad guidelines
- Establish and maintain effective working relationships with co-workers, elected officials, managers, supervisors, employees, outside agencies and the public
- Evaluate program policy and practices; define problem areas; develop and direct policy and practices to improve Administration
- Demonstrate positive and effective interaction and communication with individuals of diverse occupational and social-economic backgrounds
- Use visionary thinking, innovation and planning to influence organizational outcomes
- Bring a community focus and community-building approach to the delivery of technical work
- Build collaborative external relationships and partnerships
- Work effectively on several projects concurrently
- Respond to inquiries or complaints from personnel, regulatory agencies, or the public
- Compose, proofread, and edit general correspondence, routine reports, contracts, grievance responses, division policies and procedures, etc.
- Read, analyze, and interpret technical journals, financial reports, legal documents, operating and procedure manuals, general business periodicals, professional journals, government regulations, etc.
- Conduct conferences, speak effectively and present information before groups of employees, managers,officials or the public
- Define problems, collect data, establish facts, and draw valid conclusions; apply common sense understanding to solve practical problems
- Plan, organize and direct a variety of programs, projects and activities of assigned divisions.
- Prepare and administer large and complex budgets; allocate limited resources in a cost effective manner.
- Provide financial analysis, recommendations and fiscal interpretation of data to a broad variety of general public with ranging degrees of expertise.
- Measure effectiveness of service programs in meeting organizational objectives.
- Influence, inspire and persuade others through a variety of effective techniques.
- Formulate policies, procedures, rules, and regulations.
- Negotiate mutually acceptable solutions and build consensus.
- Analyze and appraise facts and precedents in making management decisions.
- Plan, organize, and supervise the construction, operation, and maintenance of regional/local parks, recreational areas, field offices, and public access sites.
- Lead, mentor and guide others to appreciate, understand and promote diversity.
- Create a positive, constructive relationship with staff and the general public.
- Work cooperatively and successfully with other recreational providers, community groups, and regional and state organizations.
- Exercise tact and diplomacy in dealing with sensitive, complex and confidential issues and situations.
- Evaluate and implement changes in programs.
- Maintain personal and professional ethics in political situations.
- Facilitate a continuous community discussion about the benefits and goals of parks and recreation.
| Education, Experience and Other Requirements:
Education: Bachelor's degree in Recreation and Park Administration, Public Administration, Community Development or related field; and
Experience: Six (6) years of increasingly responsible Parks, Recreation and Community Services administration; and a minimum of four (4) years in a management/supervisory capacity in this field. Certified Park and Recreation Professional Preferred.
Or: In place of the above requirements, the incumbent may possess any combination of relevant education and experience which would demonstrate the individual's knowledge, skill, and ability to perform the essential duties and responsibilities listed above.
LICENSES AND OTHER REQUIREMENTS:
- Valid Washington State Driver's License, or the ability to obtain within thirty (30) days of employment
- Multi-lingual ability is desirable