Assistant Director, University Advising
Assistant Director, University Advising
University Advising seeks a highly motivated individual to join an experienced, respected, and student-centered team of full-time academic advisors and advising administrators. In support of student academic success and engagement, University Advising team members are committed to the development of the whole student; offer expertise on curricular requirements and academic expectations; enhance student connections with the university and community; remain highly accessible and responsive to their students and multiple constituencies; actively collaborate with colleagues throughout the university and beyond; and engage in pursuits that ensure their own professional development.
This is a full-time, 12-month, Administrative and Professional Faculty position, reporting to the Associate Director of University Advising. This position will also serve as a member of University Advising’s leadership team.
Duties and Responsibilities:
Program Coordination and Collaboration
- Handle First Year Advising Mass Transfer Process in conjunction with Administrative Assistant.
- Maintain effective partnerships with colleagues across campus. Keep current on program changes and serve on campus committees as needed.
- Contribute to academic advisor training, resources, professional development, and communication under guidance of Associate Director of University Advising.
- Lead for organization for FYR Registration Lab and Enrollment Request form processing for Summer Springboard and Spring Orientation.
- Supervise and coordinate Madison Advising Peers (MAP) program comprised of a strong team of undergraduate peer advisors who provide supplemental academic advising to fellow JMU students.
- Provide direct supervision to MAP Graduate Assistant.
- Hire and evaluate Madison Advising Peers and Graduate Assistant.
- Support and provide guidance to other academic departments and colleges with MAPs.
- Lead training for and assessment of MAP program.
Direct Student Support
- Assist Associate Director with coordinating efforts to responding to questions from email dedicated to incoming first year students.
- Advise assigned student caseload, monitor academic progress, ensure access and responsiveness, and connect with campus resources and opportunities.
- May teach courses based on interest and appropriate qualifications.
Academic Advising Assessment
- Develop and lead academic advising assessment efforts for the First Year Advising Program.
- Manage, analyze, and share advising data to inform decisions and practices.
- Maintain knowledge of current trends and evidence-based best practices in advising profession.
- Maintain and coordinate updating of University Advising website using Cascade platform.
- Assist and train advisors in using Acuity, our advising technology for University Advising.
Other duties as assigned.
- Master’s degree.
- Academic advising experience working directly with undergraduates.
- Leadership and administrative experience in higher education.
- Demonstrated commitment to diversity, access, and inclusion.
- Ability to articulate vision for academic advising excellence and value of higher education.
- Assessment and program evaluation experience.
- Superior interpersonal skills and proven ability to develop and maintain positive relationships with diverse community of colleagues, students, and parents.
- Tolerance for ambiguity, enthusiasm for innovation, and capacity to implement change.
- Exceptional work ethic and ability to successfully manage multiple commitments and priorities.
- Excellent writing, analytical, time management, problem-solving, and public speaking skills.
- Knowledge of trends, theories, and practices in advising profession and higher education.
- Demonstrated understanding of and commitment to student development and learning.
- Willingness to make difficult decisions and to take responsibility for those decisions.
- Experience in managing and resolving conflicts, confronting challenges, and building consensus and successful collaborative teams.
- Familiarity with information technology and its applications to academic advising.
- Strong attention to detail combined with appreciation for the big picture.
James Madison University is an equal opportunity employer committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.