Operations Supervisor 2Kitsap Transit
Operations Supervisor 2
|EOE STATEMENT||We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.|
Operations Supervisor 2
Position Summary: We are looking for a qualified and experienced individual to oversee assigned area(s) of daily transit or paratransit operations ensuring service is efficient, safe, courteous and reliable.
The person in this position will supervise assigned operators; operate passenger vans or ride buses to monitor road conditions, routes and schedules; evaluate performance of transit operators and/or other assigned staff; assess route and schedule deficiencies, training needs and required facilities repairs; serve as liaison between passengers and the agency; and may schedule Routed or ACCESS Operators in accordance with union contract guidelines.
This position may supervise the dispatch function and/or dispatch duties; schedule operators and equipment to ensure optimal service levels; maintain communication with operators and modify routes as appropriate; and ensure staff training on scheduling and dispatch software.
This position will also respond to accidents, vehicle mechanical problems and passenger incidents; report accidents, equipment service requirements, complaints and road hazards to the appropriate authorities; investigate and respond to service discrepancies or procedural problems, program and service delivery questions and safety concerns ensuring necessary follow-up; confer with and advise manager and others regarding resolution to problems and complaints.
The person in this position will also conduct studies or projects to monitor and/or evaluate service, equipment and/or facilities and make recommendations for improvements in operations; collect and analyze data and prepare reports; review and provide input for updates to various agency manuals, guides, policies and procedures; and serve on assigned committees.
The person in this position will also participate in hiring operators and/or other assigned staff; assign work to, monitor and evaluate assigned staff; provide for and/or conduct training and/or staff development; monitor established work methods and standards; initiate corrective and/or disciplinary action and respond to grievances and complaints according to established personnel policies, procedures and relevant collective bargaining agreements. The person in this position will also document all performance related events, including unscheduled absences, accidents and reports of on-the-job injuries.
This position may be assigned to an operating base with responsibility for recommending solutions for service-related issues. The person in this position may also be assigned to organize and participate in reciprocal 'Guest Rider' programs with other Transit Agencies; participate in Kitsap County Department of Emergency Management meetings and drills as a representative of Kitsap Transit; and may serve on the Critical Stress Management Team.
This position reports to the Operations Manager.
Salary Range: The range for this position is $5,196 - $6,988 per month, commensurate with experience. With rare exception, initial appointments are usually made at Step 1 ($5,196).
Benefits: Full-time employees receive a generous benefits package including subsidized medical insurance and fully paid dental insurance for employee and dependents, as well as disability insurance and life insurance. This position participates in the Washington State Public Employees' Retirement Plan with the option of participating in a state administered deferred compensation plan. You will receive a generous general leave accrual and 11 holidays. We also provide you and certain dependents with a free transportation pass on Kitsap Transit.
Hours of Work: Work is conducted during operating hours, which are from 3:00 am - 9:30 pm Monday through Friday, and 8:00 am - 6:00 pm on Saturdays.
Kitsap Transit employees who wish to apply must have a satisfactory performance and attendance record. Kitsap Transit Operators with any of the following criteria in the last twelve months are excluded from recruitment opportunities:
Education and Experience: High school graduation and three years of increasingly responsible transit operations experience including one year of lead work and/or supervisory experience. In-depth knowledge of Kitsap Transit operations policies and procedures will be considered in lieu of increasingly responsible transit operations experience.
Knowledge, Skills and Abilities: Following are some highlights of the knowledge, skills and abilities to be successful in this position.
Working Conditions/Physical Requirements:
Positions in this class typically require: balancing, stooping, reaching, standing, walking, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions. Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Incumbents may be subjected to moving mechanical parts, electrical currents, vibrations, fumes, odors, dusts, gases, poor ventilation, chemicals, oils, extreme temperatures, inadequate lighting, intense noises, travel and environmental conditions such as disruptive people, imminent danger or a threatening environment. Requires field work and travel.
Other Requirements: Must be able to acquire and maintain a Class B Washington State commercial driver's license with a passenger endorsement and air brake restriction removed. Must maintain a good driving record throughout employment. The incumbent must be able to obtain a Puget Sound Naval Shipyard security clearance.
Selection Process: After evaluating the completed applications, qualifications summary, and supplemental questionnaires, we will be contacting the most qualified applicants. We will not make any hiring decisions until all steps in the selection process are completed, including reference and background checks.
To Apply: If you decide to apply for this position, please visit our employment link at http://kitsaptransit.appone.com/. Please contact Marianne Rajan in the Human Resources Department at (360) 478-5852 if you have any questions.
Closing Date: Your completed application must be submitted online by 4:00 PM, Friday November 24, 2017.
KITSAP TRANSIT IS AN EQUAL OPPORTUNITY EMPLOYER
|POSITION||Operations Supervisor 2|
|LOCATION||Kitsap Transit - Bremerton, WA|
|ABOUT THE ORGANIZATION||Kitsap Transit, in Bremerton, is located in one of the most beautiful parts of Washington State. Our administrative offices are located on the waterfront, near the marina and ferry terminal, with sweeping views of the mountains, city, and waterfront. Kitsap County offers an excellent quality of life, including a variety of educational and recreational opportunities. We are close to the water for boating and ferry rides; close to the mountains for climbing and skiing, and close to many pristine areas for camping, hiking, picnicking and sightseeing. Seattle's fine dining and top entertainment is just a 60-minute ferry ride away.
Kitsap Transit (KT), a Public Transportation Benefit Area Authority (PTBAA), located in Kitsap County, Washington was established by the voters in 1982. KT began providing public transportation services in early 1983. KT's ten-member (nine voting members plus one non-voting labor union representative) Board consists of the three Kitsap County commissioners, one Bremerton City council member, one Port Orchard council member, and mayors of the four incorporated cities in Kitsap County: Bainbridge Island, Bremerton, Port Orchard and Poulsbo.
Kitsap Transit is an award-winning agency that has been recognized by federal and state agencies for innovative transportation programs. In February of 2011, the Natural Resources Defense Council's Smarter Cities project named Kitsap Transit as one of fifteen US metropolitan regional leaders in transportation innovation and smart transit. The agency's mission statement is:
To provide safe, reliable and efficient transportation choices that enhance the quality of life in Kitsap County.
THIS POSITION IS CURRENTLY ACCEPTING APPLICATIONS.