Key Account Coordinator
Working in collaboration with Key Account Sales team (including pre-sales preparation), responsible for the account management and fulfillment of Corporate Accounts revenue in the local market and/or region.
Fulfillment includes ad order entry, execution of corporate IO’s and monitoring/optimizing print/digital campaigns. Responsible for the trafficking of all preprint/P&D/AdNote insertion orders from client submission through order sign off with Production. Timely and accurate order entry and order verification is key.
PRIMARY RESPONSIBILITIES
- Develop relationship with corporate accounts and identify accounts with upsell opportunity, when designated as main point of contact. Regularly update data in Salesforce for accurate forecasting
- Support preprint operations by ordering, internal/external scheduling, reports, affidavits, billing and addressing issues, etc.
- Collaborate with Ad Operations/Packaging to ensure that each order is entered and fulfilled accurately
- Ability to multitask while maintaining the highest level of accuracy
- Deep understanding of our distribution system and procedures
- Produce distribution Reports, P&D reports and shortage reports. tearsheets/e-tears and affidavits, as needed
- Understands the logistics of preprint distribution
OPERATIONS STRATEGY
The Preprint Coordinator increases the efficiency of the Key Account Sales team by directly handling all preprint insertion orders
Supports Key account Marketing Consultants
KEY COMPETENCIES
- Customer Service Minded
- Accuracy
- Attention to detail
- Proactive, Sense of Urgency
- Adaptability
- Accountability
- Strong Communication Skills
- Efficient
- Proficient in Salespoint, Sales Force and AdBase
- Proficient in Gmail and Google Apps
POSITION EXPECTATIONS
- Looks up upsell opportunities within each order to ensure revenue is maximized
- Proactively addresses issues with distribution and order discrepancies
- Provides backup to other Key Account Coordinators
- Stays abreast of workflows and procedures
- Helpful & responsive to questions & requests
Good hourly paid position with full suite of benefits
McClatchy is an equal opportunity employer