jobs

South Puget Intertribal Planning Agency

3104 SE Old Olympic Highway
Shelton , WA
Apply Now

Case Manager Floater & Office Support/Case aid- Workforce Development Program

South Puget Intertribal Planning Agency
Shelton, WA Full-time
Posted on June 10, 2018

Case Manager Floater – Pierce/Kitsap County Sites

 Workforce Development Program

 

Department:                                  Programs

Reports to:                                      TANF County Services Coordinator

F.L.S.A. Classification:               Non-Exempt

Wage Range:                                   7/8

 

Position Summary: 

The Case Manager reports directly to the TANF County Services Coordinator. 

 

Responsibilities:

  • Create, coordinate and support client Individual Success Plans (ISP) that fit clients’ aptitudes, employment and education levels, physical abilities, and career goals. Develop client plans, conduct assessments and deliver services using best practices in case management.
  • Facilitate new client orientation.
  • Monitor and record clients’ progress to ensure that the goals and objectives are met to move clients toward economic self-sufficiency.
  • Meet with assigned clients at least monthly to provide support and ensure compliance with SPIPA TANF objectives.
  • Work closely with the Case Management QA/QI Analyst to ensure proper training in conducting client assessments and to know how to effectively utilize assessment information to identify individual client’s unique barriers and develop effective, appropriate service and referral plans to support clients’ successful achievement of economic self-sufficiency.
  • Work closely with the Workforce Navigator in supporting clients in obtaining training, industry-recognized certificates and academic degrees that best align with their occupational goals and ISPs.
  • Establish client case management files in database and document/update client files on a daily basis in database computer system.
  • Uphold case management standards as defined in the SPIPA TANF Policy and Procedure Manual.
  • Provide quality customer service including conflict resolution.
  • Assist clients in completing all required SPIPA TANF documentation or documentation related to the removal of barriers.
  • Attend weekly case management meetings and monthly site staff meetings.
  • Other duties as assigned.

 

The Case Manager Floater, as an employee of the South Puget Intertribal Planning Agency, is expected to collaborate, engage, and work closely with all SPIPA programs to fully support the agency’s Vision, Mission, and Core Values in accordance with all agency directives.

 

Minimum Requirements:

  • Bachelor’s Degree from an accredited university in Education, Social Work, Psychology, Business Administration, or related field is preferred with 1 year experience in case management and providing employment services to clients, or 
  • Associates Degree in Human Services Field plus 3 years experience in case management and providing employment services to clients, or   
  • High school diploma plus 5 years experience in case management and providing employment services to clients.

 

Knowledge, Skills, and Abilities:

  • Applicant must have familiarity with TANF Programs or equivalent experience in administering grant funding.
  • Applicant should have at least one year experience working in a Native American community or equivalent experience working in culturally diverse populations.
  • Ability to understand and apply the program requirements and case management standards as defined in the SPIPA TANF Policy and Procedure Manual.
  • Must have good conflict resolution skills, ability to maintain confidentiality and demonstrate professional office etiquette and professional boundaries.
  • Applicant must be able to communicate clearly verbally and in writing.
  • Ability to work effectively, independently or cooperatively with others.
  • Applicant must have strong computer skills with three plus years using Microsoft Office or similar software. 
  • Possess a valid driver’s license.
  • Must pass a background investigation, including relevant criminal history.

 

Salary/Fringe Benefits: Compensation for this position has a starting range of $21.87 to $24.23 per hour (based on a 37.5 hour week).  Benefits include medical, dental, vision, life insurance and agency contribution to a retirement program.

 

Confidentiality: This position will have knowledge of confidential personal information regarding others.  The employee will be required to sign a Confidentiality Agreement and adhere to applicable standards. 

 

Drug-Free Workplace: SPIPA is committed to providing a drug-free workplace for its employees, volunteers and the community it serves.  This position requires successful completion of a pre-employment drug test.

 

Equal OpportunitySPIPA is an equal opportunity employer. However, Native American preference applies in that we seek to hire qualified enrolled members of SPIPA Consortium Tribes, Federally recognized Tribes or Alaska Natives. Minimum qualifications must be fully met for all applicants to be considered for employment.

 

To Apply: Complete a SPIPA Employment application packet and send with cover letter explaining why your credentials make you the best fit for this position, and resume including 3 work related references to:

 

Dolly Garcia, Human Resources Manager

South Puget Intertribal Planning Agency

3104 SE Old Olympic Hwy.

Shelton, WA  98584

Or email to: dgarcia@spipa.org

 

SPIPA application is available online at http://www.spipa.org (“services” tab) or by calling 360.426.3990, or downloaded at:  http://www.spipa.org

 

Screening of applications to begin Thursday, June 21, 2018. Open until filled.

 

 

 

 

Job Description

 

Office Support/Case aid– Kitsap County Site

Workforce Development Program

 

Department:                        Programs

Reports To:                           TANF County Services Coordinator

FLSA Classification:             Non-Exempt

Wage Range:                       5/6

 

Position Summary:  The Workforce Development Program Office Support/Case Aide is responsible for providing direct, day-to-day clerical, administrative, client support, and receptionist services as directed. Position located at the Kitsap County Site in Bremerton, WA.

 

Job Responsibilities:

 

The Office Support/Case Aid, as an employee of the South Puget Intertribal Planning Agency, is expected to collaborate, engage, and work closely with all SPIPA programs to fully support the agency’s Vision, Mission, and Core Values in accordance with all agency directives.

 

Minimum Requirements:

  • A. and one year of experience in the described work area or A.A. and three years of progressive work experience in clerical and administrative support duties, or HS Diploma plus five years of relevant experience. May substitute year for year for education.

 

Knowledge, Skills and Abilities:

  • Ability to gain knowledge or understanding of rules and regulations governing Tribal TANF programs. Must have the ability to understand and apply the program requirements and case management standards as defined in the SPIPA TANF Policy and Procedure Manual.
  • Applicant should have at least one year experience working in a Native American community or equivalent experience working in culturally diverse populations.
  • Proven work record of innovation and problem solving in a collaborative setting.
  • Excellent conflict resolution and interpersonal skills.
  • Ability to work effectively and cooperatively with others in a culturally sensitive and professional manner.
  • Demonstrated ability to communicate clearly and effectively verbally and in writing with all levels of staff, leadership, vendors, stakeholders, and most importantly with the Consortium Tribes that it is SPIPA’s mission to serve.
  • Three years computer experience with Microsoft Office including Word, Excel, PowerPoint, Access, and desktop publishing programs.
  • Excellent organizational skills.
  • Resourceful and self-starter. Must be consistently prompt in opening and closing the assigned office including appropriate opening and closing procedures.
  • Must possess a valid Washington State Driver’s License, or be able to obtain one within 30 days of hire, and proof of auto insurance.

 

Physical Abilities:  Bending at the waist; sitting for extended periods of time; dexterity of hands and fingers to operate a computer keyboard; hearing and speaking to exchange information; seeing to read reports and data; occasionally lifting medium objects generally less than 25 pounds.  Occasional travel to other SPIPA or Intertribal TANF locations.

 

Salary/Fringe Benefits:  Compensation for this position has a starting range of $17.64 - $19.66 per hour (based on a 37.5 hour week).  Benefits include medical, dental, vision, life insurance, and agency contribution to a retirement program.

 

Confidentiality:  This position will have knowledge of confidential personal information regarding others.  The employee will be required to sign a Confidentiality Agreement and adhere to applicable standards.

 

Equal OpportunitySPIPA is an equal opportunity employer.  However, Native American preference applies in that we seek to hire qualified enrolled members of SPIPA consortium Tribes, federally recognized Tribes or Alaska Natives.  Minimum qualifications must be fully met for all applicants to be considered for employment.

 

Drug-free Workplace:  SPIPA is committed to providing a drug-free workplace for its employees, volunteers, and the communities it serves.  This position requires successful completion of a pre-employment drug test.

 

To Apply:  Complete a SPIPA Employment Application packet and send with cover letter and resume including three work related references to:

 

Dolly Garcia, Human Resources Manager

South Puget Intertribal Planning Agency

3104 SE Old Olympic Hwy

Shelton, WA  98584

360.462.3212

dgarcia@spipa.org

 

SPIPA application is available online at http://www.spipa.org (“services” tab) or by calling

360.426.3990, or downloaded at:  http://www.spipa.org     

 

 

Screening of applications to begin Thursday, June 21, 2018. Open until filled