Cloud Infrastructure Engineer

UNIVERSITY OF NORTH CAROLINA - CHAPEL HILL   Chapel Hill, NC   Full-time     Information Services / Technology (IT)
Posted on February 27, 2023
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University of North Carolina at Chapel Hill


Cloud Infrastructure Engineer

Position Number: 20022163

Salary Shown to Applicants (Hiring Range)

 $90,000 - $120,000

Department Description:  
ITS Infrastructure & Operations (I&O) manages the ITS data centers and provides around-the-clock support for ITS business computing activities. I&O also supports and maintains the infrastructure for network, data communications transport services, and campus desktop computers, and maintains the infrastructure for the operating systems for non-research ITS servers and for disaster recovery and business continuity activities for ITS. I&O also manages the enterprise-wide IT Service Management platform ServiceNow.

Equal Opportunity Employer:  
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.

Position Description:  
This position is a 100% remote work arrangement, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside in North Carolina, within a reasonable commuting distance of their assigned duty station.

The Cloud Analyst will be a member of the ITS Cloud Engineering team which is a part of ITS Global Systems and ITS Infrastructure and Operations. The mission of ITS Cloud Engineering is to build standard tools and guides for system and application management in both public and private computing clouds.

Candidates should have experience with cloud architecture for infrastructure (IaaS), platform (PaaS), and software (SaaS).
The selected candidate will work with Global Systems and other ITS teams to determine and apply processes, procedures & security requirements needed to support and protect the organization’s cloud infrastructure.
The ideal candidate should also be comfortable creating and optimizing tools and procedures for administrators of both on- and off-premises resources.
The selected candidate must be available for after-hours support, including standby rotation.

Essential Skills, Knowledge and Abilities:  
In-depth knowledge in at least one of the three major Cloud Service Providers (AWS, Azure, GCP)

Education Requirements:  
Master’s and 1-2 years’ experience; or Bachelors and 2-4 years’ experience; or will accept a combination of related education and experience in substitution.

Qualifications and Experience:  

- 3 years of professional experience working with cloud deployment.
- Experience with Terraform and/or other infrastructure-as-configuration software tools
- Experience with python and Javascript
- Experience with formal security assessments of cloud solutions.
- Experience with discovery and orchestration in ServiceNow

Special Physical and Mental Requirements:  
Candidate must be able to stay apprised of ongoing changes to cloud vendor interfaces and documentation and be able to implement code and configuration changes through standard devops mechanisms and repositories.

Quick Link for Direct Access to Posting:

Department Contact Name and Title:  Linease Washington, Human Resources Specialist

Department Contact Telephone or Email:

Posting Open Date:  02/22/2023

Posting Close Date:  03/08/2023

Open Until Filled:  No

Office of Human Resources Contact Information:  If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to
Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.